Root Cause: A RIVS database announcement was associated with a deactivated company. This caused an error when candidates were loading unrelated pages, as the system tried to display the notification. Once the association was corrected, candidates were able to proceed as expected.
Thank you for your patience during this disruption.
Posted Jan 19, 2021 - 14:54 CST
A fix has been implemented and we are currently monitoring the results.
Again, our apologies for the disruption this incident may have caused.
Posted Jan 19, 2021 - 12:45 CST
The issue has been identified and we are currently implementing a fix.
Thank you for your continued patience.
Posted Jan 19, 2021 - 12:08 CST
We are currently investigating this issue.
Behavior users may experience: When attempting to begin an interview the end-user receives an error message: Loaded a deactivated Company or data related to a deactivated company..."
Our apologies for any disruption this may cause.
Posted Jan 19, 2021 - 11:44 CST
This incident affected: Interviewstream On Demand.