Update - We are continuing to work on a fix for this issue. Our apologies for any inconvenience this issue may be causing.
Sep 15, 12:06 CDT
Identified - The issue has been identified and a fix is being implemented.
Sep 11, 13:12 CDT
Investigating - We are currently investigating this issue.
Sep 11, 07:51 CDT
Interviewstream On Demand ? Degraded Performance
Interviewstream Connect ? Degraded Performance
Interviewstream Scheduler ? Degraded Performance
Interviewstream Prep ? Operational
Interviewstream Builder ? Operational
Interviewstream Backend Services ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

Unresolved incident: RIVS v3 - Reminder E-Mails are not Sending.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020
Resolved - Dear Valued Customer,

As you may know, at approximately 9:30 am CDT, September 8th interviewstream experienced a partial disruption of our RIVS platform. We largely restored service by 4:45 pm CDT. We have determined that the cause of this service disruption was related to an application-level bug in our system, which resulted in intermittent delays for our customers.

We always take very seriously our responsibility to keep you connected, and we know that you are relying on us during this particularly challenging time. We deeply regret this incident and sincerely apologize. We are sorry for any inconvenience this may have caused.

Regards,
Ryan Royal, CTO
interviewstream
Sep 8, 18:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 16:53 CDT
Identified - We have identified the issue.

While are working on a fix, please note you may experience the following behavior:
- Unknown Error Message
- Delay when sending an email invitation from RIVS
- Email links not creating
Sep 8, 13:06 CDT
Investigating - We are currently investigating this issue.
Sep 8, 09:31 CDT
Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.